Terms of service

TERMS OF SERVICE

These Terms of Service apply to purchases made from Ambria Designs through this website.

By placing an order, you agree to these terms.

PRODUCTS

We aim to describe and photograph our products as accurately as possible. As many items are handmade, made to order, laser cut, UV printed or 3D printed, minor variations may occur between products.

Colours may also appear slightly different depending on your screen or device.

PERSONALISED PRODUCTS

Please check all names, dates, wording and other personalisation carefully before submitting your order.

Personalised or made-to-order items are produced using the information supplied by you. We are not responsible for spelling mistakes or incorrect information supplied when ordering.

If we make an error when producing your order, we will put this right.

ORDERS

We reserve the right to refuse or cancel an order where necessary, including where there has been an obvious pricing error, a product is unavailable, or we are unable to fulfil the order.

If we cancel an order after payment has been taken, you will receive a full refund.

PRICES AND PAYMENT

All prices are shown in GBP unless otherwise stated.

Where applicable, prices include UK VAT.

Payment must be received before an order is produced or dispatched.

DELIVERY

Processing and delivery times shown on the website are estimates.

Once an order has been dispatched, delivery may be affected by postal delays, customs processing or other circumstances outside our control.

Please see our Shipping Policy for further information.

RETURNS AND REFUNDS

Returns, cancellations and refunds are handled in accordance with our Refund Policy.

Personalised and made-to-order products cannot normally be returned simply because you have changed your mind.

This does not affect your statutory rights if an item is faulty, damaged, not as described, or we have made an error.

INTELLECTUAL PROPERTY

All original product designs, photographs, artwork, text, branding and other content created by Ambria Designs remain our intellectual property unless otherwise stated.

They may not be copied, reproduced or used commercially without permission.

LIMITATION OF LIABILITY

Nothing in these terms excludes or limits any rights or protections that cannot legally be excluded under UK consumer law.

To the extent permitted by law, Ambria Designs will not be responsible for indirect or consequential losses arising from use of this website or our products.

CHANGES TO THESE TERMS

We may update these Terms of Service from time to time. The version published on this website at the time an order is placed will apply to that order.

GOVERNING LAW

These terms are governed by the laws of England and Wales.

CONTACT

If you have any questions about these terms, please contact:

Ambria Designs
ambriadesigns@outlook.com